![]() ![]() Troubleshoot problems and advise on the appropriate action. Provide user support and customer service on company- supported computer applications and platforms. ![]() HELP DESK JOB DESCRIPTIONGeneral Purpose. ![]() Adapt this sample job description to meet the needs of your specific help desk position. Also detailed are the key skills and abilities required for successful job performance in this position. The help desk job will vary depending on the organization and overall systems environment but these are the tasks and activities common to most help desk positions. The help desk job description applies to the generic help desk function. ![]()
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